Privacy Policy
This Privacy Policy explains how Lilyease.com collects, uses, and discloses your personal information in connection with its operation of the Lilyease platform.
What Information Do We Collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering or registering, you may be asked to provide your name, email address, mailing address, and phone number. You may also visit our site anonymously.
We will only collect and use personal information that is necessary to comply with our legal obligations and to provide you with the services you request.
How Do We Use Your Information?
The information we collect may be used in the following ways:
- To personalize your shopping experience
- To improve our website and customer service
- To process transactions and deliver purchased products or services
- To administer contests, promotions, surveys, or other site features
- To send periodic emails including order updates and company news
Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area (EEA), our processing of your personal information is based on GDPR Article 6(1), including your consent (lit. a), performance of a contract (lit. b), legal obligation (lit. c), or our legitimate interests (lit. f).
Where you have given consent, you may withdraw it at any time by emailing service@lilyease.com. Withdrawal will not affect the lawfulness of any processing carried out before withdrawal.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also restrict or object to further processing, and request that your data be provided in a portable format.
To exercise any of these rights, email us at service@lilyease.com. We will respond within a reasonable timeframe and take all reasonable steps to ensure your personal data is accurate and up to date.
How Do We Protect Your Information?
All sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway provider's database. After a transaction, your private financial information will not be stored on our servers.
Our servers and website are security scanned and verified daily by McAfee Secure from Symantec. You are also responsible for maintaining the security of your own account username and password.
Do We Use Cookies?
Yes. We use cookies to help remember items in your shopping cart, save your preferences, and compile aggregate data about site traffic to improve your experience. We also use Google Analytics to better understand how users engage with our website.
You may choose to disable cookies through your browser settings. If you do, some features of our site may not function properly; however, you can still place orders by contacting us at service@lilyease.com.
Do We Share Your Information?
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share it with trusted third parties who assist us in operating our website, processing payments, or delivering products — provided they agree to keep your information confidential.
We may also disclose your information when required by law or to protect the rights, property, or safety of Lilyease.com or others.
How Long Do We Retain Your Information?
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by tax, accounting, or other applicable laws.
Third Party Links
Our website may include links to third-party sites. These sites have their own independent privacy policies, and we have no responsibility or liability for their content or activities. We welcome any feedback about these sites.
Changes to This Policy
If we decide to change our Privacy Policy, we will post those changes on this page and update the modification date accordingly. We encourage you to review this page periodically to stay informed.
Have a privacy question?
Email us at service@lilyease.com — we reply within 48 hours.