FAQs

We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as PayPal. All transactions are secured and encrypted at checkout.

Enter your discount code in the "Discount Code" field at checkout and click Apply. Only one discount code can be used per order.

If your order has not yet shipped, contact us at service@lilyease.com as soon as possible with your order number. Once shipped, it cannot be canceled or modified.

Check your card details and billing address. Try a different payment method or contact your bank. You can also email us at service@lilyease.com.

Orders are processed within 1–3 business days, followed by shipping of 10–18 business days. Total delivery is typically 11–21 business days from purchase.

• United States — US$12.99 (Free over US$99)
• Canada — CA$17.99 (Free over CA$129)
• United Kingdom — £7.99 (Free over £69)
• Australia — AU$12.99 (Free over AU$99)
• New Zealand — NZ$14.99 (Free over NZ$119)

We currently ship to the United States, Canada, United Kingdom, Australia, and New Zealand. We do not ship to PO Boxes or APO/FPO addresses.

Once shipped, you'll receive a confirmation email with your tracking number. You can also visit our Track My Order page anytime. Tracking updates may take 3–5 days to appear after dispatch.

Check with neighbors or your building reception, and around your door or mailbox. If still missing, contact us at service@lilyease.com within 45 days of expected delivery.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and undamaged with all labels intact. Visit our Return Policy page for full details.

Email us at service@lilyease.com with your order number and reason. We'll reply within 48 hours with return instructions. Do not send items back without contacting us first.

Return shipping is the customer's responsibility. If your item arrived defective or we made an error, we will cover the cost.

Refunds are processed within 7–14 business days after we receive your return. It may take an additional 5–15 business days to appear in your account.

Measure your bust, waist, and hips and compare with our Size Chart. If between sizes, size up for better coverage and comfort.

Our swimwear is made with high-quality 4-way stretch fabric that is chlorine-resistant and UV-protective, ideal for both pool and beach wear.

Rinse in cold water after each use. Hand wash with mild detergent and lay flat to dry. Avoid wringing, tumble drying, or prolonged direct sunlight.

Yes, our swimwear runs true to size. Check our Size Chart before ordering. If you prefer a relaxed fit, size up one.

No, you can check out as a guest. Creating an account lets you track orders and check out faster in the future.

Check the code is entered correctly (case-sensitive) and hasn't expired. Codes cannot be applied to Final Sale items or combined with other promotions. Email us at service@lilyease.com if still having trouble.

Check your spam or junk folder. If you still can't find it, email us at service@lilyease.com with the email used at checkout.